Why us?
GoGoX Business ‘Fixed Fee Moving’ service matches all-round corporate moving requirements with standardized specifications
'Fixed Fee Moving' Ordering Steps
FAQs
What is the "Fixed Fee Moving" service? How is it different from general vehicle-hailing moving services?
Traditional moving services often rely on verbal, on-the-spot quotes based on distances and cargo capacity. GoGoX's "Fixed Fee Moving" is a standardised billing scheme designed specifically for corporate and merchant users. There is no need to negotiate moving fees with the driver. As long as your cargo's total volume or weight does not exceed the vehicle limits, and the buildings are equipped with elevators, you can enjoy standardised fixed-fee moving services.
I don't have a GoGoX Business account, can I use the "Fixed Fee Moving" service?
"Fixed Fee Moving" is currently only available to GoGoX Business corporate accounts. Whether you are an SME, e-commerce seller, restaurant owner, or retail store operator, you can instantly upgrade to a GoGoX Business Account for free if you have regular commercial moving needs. Besides unlocking this service, you can also enjoy core corporate benefits such as monthly billing options and team account management.
What do the pickup/drop-off fee models mean? What do they include?
This refers to how the "Fixed Fee Moving" add-on is billed during a basic route. Depending on the vehicle type, the logic is as follows:
• Van (pickup/drop-off): Loading and unloading points are calculated separately at $88 each. Therefore, if you require moving assistance at both points, the total moving service fee will be $176 ($88 × 2).
• 5.5-Ton and 9-Ton Trucks (pickup & drop-off): Loading and unloading points are combined into a single flat fee of $200. Thus, the total moving service fee covering both ends is only $200.
How is the total cost of GoGoX "Fixed Fee Moving" calculated? Is there a fixed formula?
The total cost consists of three clearly defined, transparent core items. The calculation formula is extremely simple:
Total Cost = Basic Route Fare + Reimbursable Out-of-pocket Expenses (Tolls, Parking Fees) + Fixed Fee Moving Add-on Fee
Can you provide a practical scenario of how merchants can flexibly use the "Fixed Fee Moving" service to optimise logistics costs?
Suppose you are an e-commerce seller with 3 trolleys of goods ready for delivery. Since your warehouse team at the origin can handle the loading, you only require the driver to move the goods to the designated office at the destination.
In this scenario, your add-on fee is calculated as follows:
$88 (Unloading Point Single-sided Moving Fee) × 3 (No. of Trolleys) = $264
With this flexible setup, you save costs at the origin while ensuring a smooth unloading process at the destination.
‘Fixed Fee Moving’ Terms and Conditions
- The ‘Fixed Fee Moving’ service is applicable to Van and Truck orders.
- If the ‘Fixed Fee Moving’ order details do not comply with the conditions below, drivers reserve the right to negotiate a separate quote.
- The volume, weight, and quantity of cargo per trip must comply with the following vehicle constraints:
- Van (Charged on a ‘Single-sided’ basis):
- Calculated per ‘one trolley’ unit of cargo. If cargo exceeds the limit of one unit, it will be billed as two units (i.e., $88×2).
- Up to 3 cartloads can be moved per single-sided order. A maximum of double-sided moving (3 cartloads on each side) can be selected per order, amounting to a maximum of 6 cartloads combined (highest service fee is $88×6).
- 5.5-Ton Truck (Charged on a ‘Double-sided’ combined basis):
- Calculated per ‘one pallet’ unit of cargo. If cargo exceeds the limit of one unit, it will be billed as two units (i.e., $200×2).
- Each order can include up to 5 pallets moved per side, with a combined maximum of 10 pallets across both sides (highest service fee is $200×5).
- The fixed moving fee for the truck service does not include pallet breakdown; the driver is only responsible for using a pallet jack to assist with the loading, unloading, and transportation of the entire pallet.
- 9-Ton Truck (Billed on a ‘Double-sided’ combined basis):
- Calculated per ‘one pallet’ unit of cargo. If cargo exceeds the limit of one unit, it will be billed as two units (i.e., $200×2).
- Each order can include up to 6 pallets moved per side, with a combined maximum of 12 pallets across both sides (highest service fee is $200×6).
- The fixed moving fee for the truck service does not include pallet breakdown; the driver is only responsible for using a pallet jack to assist with the loading, unloading, and transportation of the entire pallet.
- Van (Charged on a ‘Single-sided’ basis):
- Both loading and unloading locations must be equipped with working elevators, and parking must be available within 50 meters of the building entrance.
- The ‘Fixed Fee Moving’ service only covers door-to-door moving on flat ground, including up to 3 steps of stairs at the elevator lobby (applicable to Van service only).
- This service is not applicable to terminal warehouse queuing and storage areas (e.g., air cargo, ocean shipping warehouses, or public warehouses).
- If a ‘Fixed Fee Moving’ order requires modifications in cargo quantity, changing moving addresses, or cancelling the ‘Fixed Fee Moving’ service, drivers can modify the order price within the app.
- The ‘Fixed Fee Moving’ service includes free loading/unloading time. For orders where the ‘Fixed Fee Moving’ service is not selected, the driver will provide 15 minutes of free loading/unloading time starting from the designated arrival time. Any exceeding time may be charged as overtime waiting fees by the driver.
- All out-of-pocket expenses (including but not limited to: additional service fees, tunnel tolls, parking fees, or overtime waiting fees) must be billed and modified within the app.
- The actual charges are subject to the GOGOX platform charging policy. In the event of any disputes (including pricing for fixed moving fee), please contact us directly at 3590 8975.
- It is highly recommended that customers pre-pack loose items in boxes or bags to prevent scattering or damage during transit.
- For inquiries, please call the GoGoX Business Hotline at (852) 3590 8975 (Available Monday to Sunday, 8:00 AM to 10:00 PM).
- In case of any dispute, GoGoX reserves the right of final decision.