Cargo Compensation Promises
GoGoX provides Cargo Compensation Promises to our services in cases of damage or loss of goods during transit. You can refer to the following table for the compensation cap.
| User Type | Service Type | Vehicle Type | One-off Top-Up Fee | Compensation Cap |
|---|---|---|---|---|
| Personal User | GoGoVan | Light Goods Vehicle | HK$0 | HK$2,000 |
| HK$10 | HK$5,000 | |||
| HK$20 | HK$10,000 | |||
| Truck (5.5 tons or above) | HK$0 | HK$5,000 | ||
| HK$20 | HK$10,000 | |||
| HK$80 | HK$20,000 | |||
| GoGoVan Delivery | — | — | HK$500 | |
| GoGoX Moving | — | — | HK$2,000 | |
| GoGoX Business User | GoGoVan | Light Goods Vehicle | HK$0 | HK$5,000 |
| HK$20 | HK$10,000 | |||
| HK$80 | HK$20,000 | |||
| Truck (5.5 tons or above) | HK$0 | HK$10,000 | ||
| HK$80 | HK$20,000 | |||
| GoGoVan Delivery | — | — | HK$2,000 | |
| GoGoX Moving | — | — | HK$2,000 | |
| Corporate User | GoGoVan | Light Goods Vehicle | — | HK$5,000 |
| Truck (5.5 tons or above) | — | HK$10,000 |