GoGoX charges a small fee on each order, depending on vehicle type. This funds our platform and enables us to serve customers’ and meet delivery-partners’ needs.
This fee, sometimes known as a service fee, is an amount that many online services platforms charge for using their platform.
We reinvest the fees into improving our product features to deliver a better customer experience. It also helps to cover operational costs, such as the cargo compensation promises^ that we provide for your orders, so we can give our customers greater peace of mind.
A portion of the platform fee also goes into delivery-partner support, including funding promotions that offer drivers extra earnings each time they deliver for our customers.
GoGoX stays committed to investing in technology and safety, and to keeping a sustainable business.
^Subject to the Cargo Compensation Promises Terms and Conditions.