GOGOX provides you with better rates for delivery and transportation of goods or equipment as we are able to give you the flexibility to save more through the option of self-service for our larger vehicles. Door-to-door delivery service is only included in the base price for all orders for bikes and sedans.
Door-to-door delivery for documents and/or one small package of shoebox-size
Door-to-door delivery. Suitable for fragile F&B items such as cakes. Maximum package size relative to 2 shoeboxes.
Suitable for parcels, boxes, small furniture, short plants, and pets.
Suitable for 1 bedroom worth of items or, 1 mattress with 3 seater sofa.
Suitable for 2 bedrooms or, 1 sofa set with dining table and 6 chairs.
Suitable for small offices or, 3+ bedrooms or, transportation of large office industrial equipment.
Door-to-door delivery for documents and/or one small package of shoebox-size
Door-to-door delivery. Suitable for fragile F&B items such as cakes. Maximum package size relative to 2 shoeboxes.
Suitable for parcels, boxes, small furniture, short plants, and pets.
Suitable for 1 bedroom worth of items or, 1 mattress with 3 seater sofa.
Suitable for 2 bedrooms or, 1 sofa set with dining table and 6 chairs.
Suitable for small offices or, 3+ bedrooms or, transportation of large office industrial equipment.
| Motorcycle | Sedan (Car) | Van | |
|---|---|---|---|
| Price range (Based on delivery route) | $13 - $24 | $13 - $35 | - |
| Base price (Only includes loading and unloading service from the vehicle by driver) | - | - | $24 - $38 |
| Service time (Including loading, unloading, waiting, moving and travel time) | 1 hour maximum | 1 hour maximum | 1.5 hours maximum |
| Extra waiting charge | $3 per 10 mins* | $3 per 10 mins* | $5 per 10 mins |
| *There is a grace period for the first 10 mins before waiting time charges apply. After 10mins from pick-up time as indicated by customer in the booking: After grace period, waiting charge for motorcycle/sedan is $3 per 10 mins. | |||
| Manpower Fees | |||
| Manpower (GOGOX Driver) | Includes door-to-door service | Includes door-to-door service | $15 |
| Each additional manpower after the first | - | - | $30 |
| Measurements | |||
| Max. weight | 5 kg | 20 kg (total) | 500 kg |
| Max. dimensions (L x W x H) | 35cm x 25cm x 12 cm | 70cm x 50cm x 50cm^ | 2.3m x 1.2m x 1.2m |
| ^ relative to the size of 2 shoeboxes | |||
| 10-ft Lorry | 14-ft Lorry | 24-ft Lorry | |
|---|---|---|---|
| Price range (Based on delivery route) | - | - | - |
| Base price (Only includes loading and unloading service from the vehicle by driver) | $42 - $71 | $80 - $104 | $143 - $167 |
| Service time (Including loading, unloading, waiting, moving and travel time) | 1.5 hours maximum | 2.5 hours maximum | 2.5 hours maximum |
| Extra waiting time | $5 per 10 minutes* | $10 per 10 minutes* | $10 per $10 minutes* |
| *Per manpower, if applicable | |||
| Manpower Fees | |||
| First manpower (GOGOX Driver) | $30 | $50 | $60 |
| Each additional manpower after the first | $40 | $50 | $60 |
| Measurements | |||
| Max. weight | 1000 kg | 2500 kg | 5000 kg |
| Max dimensions (L x W x H) | 3m x 1.5m x 1.5m | 4.2m x 2m x 2m | 7.5m x 2.3m x 2.3m |
CBD Zonal Charge
CBD Zonal Charge is applicable to jobs with deliveries either to/from or between the affected zones.
Charges for the respective vehicle types:
• Motorcycle: +$2
• Sedan: +$2
• Vans/Lorries: +$3
Applicable from Monday – Saturday (8AM to 8PM)
The CBD Zonal Charge is not applicable for Festive dates.
List of affected CBD charge zones
This list of zones affected by the CBD charge includes but is not limited to:
Anson, Bayfront, Bencoolen, Boat Quay, Bras Basah, Bugis, Cairnhill, Cecil, China Square, Chinatown, City Hall, Clarke Quay, Clifford Pier, Crawford, Dhoby Ghaut, Fort Canning, Istana Negara, Kampong Glam, Leonie Hill, Mackenzie, Marina Bay, Marina Centre, Marina South, Marina South Pier, Maxwell, Monk’s Hill, Mount Emily, Orchard, Oxley, Paterson, People’s Park, Phillip Street, Raffles Place, River Valley, Robertson Quay, Rochor Canal, Selegie, Somerset, Tanjong Pagar, Victoria
Secured/Restricted Zones
Depending on the order type, additional charges will be added per pick-up/delivery if the pick-up or drop-off locations are in one of the following areas (but not limited to):
• Airport Cargo Road
• Airport Zone
• ALPS Ave
• Camps
• Immigration Checkpoints
• Construction Sites
• Jurong Island
• Jurong Port
• PSA Port
• SATS, Aerospaces
• Shipyard
• Supply Bases
Additional $10 (Motorcycle/Sedan orders)
Additional $15 (Van/Lorry orders)
Festive Surcharge
For all public holidays and special festive periods (i.e. Mothers’ Day), there will be an additional $3 for all motorcycle and car orders and $5 for all van and lorry orders.
A list of dates for 2022 when the charges will be applied can be found below :
• Pre & during Chinese New Year, 24th Jan 2022 to 2nd Feb 2022
• Pre & during Valentine’s Day, 12th to 14th Feb 2022
• Good Friday, 15th Apr 2022
• Pre Hari Raya Puasa, 29th to 30th Apr 2022
• Labour Day, 1st to 2nd May 2022
• Hari Raya Puasa, 3rd May 2022
• Pre & during Mother’s Day, 7th to 8th May 2022
• Vesak Day, 15th to 16th May 2022
• Pre & during Father’s Day, 18th to 19th Jun 2022
• Pre & during Hari Raya Haji, 10th to 11th Jul 2022
• National Day, 9th Aug 2022
• Mid-Autumn Festival, 9th to 10th Sep 2022
• Pre & during Deepavali, 21st to 24th Oct 2022
• Pre & during Christmas Day, 19th to 26th Dec 2022
• New Year’s Eve, 31st Dec 2022
Cancellation Fees
Before departure to the pick-up location, drivers are expected to contact the customer for confirmation of order.
If a cancellation occurs after the confirmed delivery’s scheduled pick-up time, the customer shall be liable to pay 50% of the base delivery fee.
Late Night Surcharge
For order pick-up time between 10PM till 11:59PM: 10% of the base delivery fee.
For order pick-up time between 12AM till 07:59AM: 20% of the base delivery fee.
The Late Night Surcharge is not applicable for Festive dates.
For all Motorcycle orders, there will be a High Demand Surcharge starting from 15% of the base delivery fee that is applicable for order pick-up time between 11:30AM to 1PM & 4:30PM to 7PM.
Please note that:
• All services include parking fees and other miscellaneous charges.
• Promotional discounts apply to the transport price only (not inclusive of additional labour cost)
• Dangerous and explosive products will not be accepted.
• Additional charges may be incurred for special deliveries (e.g. oversized cargo, no lift service, need for special equipment). Please discuss this with the driver.
• Any claims must be made within 48 hours after the delivery has been completed, failing which GOGOX shall have no liability whatsoever.